Our Services

We Deliver Advanced Medical Help
When You Need it Most

24/7 Emergency Call Centre

24/7 Emergency Call Centre

Coverage Across Uganda

Coverage Across Uganda

Urgent Medical Care

Urgent Medical Care

Interfacility Transfer

Interfacility Transfer

Medevac to Nairobi

Medevac to Nairobi

Services to Members

  • Access to our 24/7 emergency call centre
  • Emergency response covering all of Uganda
  • Urgent medical care in time of need
  • Interfacility/hospital transfer post emergency
  • Medical evacuation flight to Nairobi if higher care level is needed
Air Ambulance Services
Red Line

Additional Services

Available to Members and Non-Members

Medical Transfers - Inter Facility/Hospital Transportation

Medical transfers is the transportation of patients who are seriously ill and need a higher level of care than is provided at their current facility. We provide fully equipped air ambulances with experienced medical personnel on board to ensure a safe and gentle journey to the next hospital or home.

To provide optimum care for patients, our air ambulance has intensive care equipment permanently installed. This flexibility guarantees a fast, safe journey.

In our air ambulance, we are able to safely evacuate patients even those who require intensive medical care. Highly experienced, specialist intensive care medics accompany patients during their medical transfer so that in the event of a medical emergency, they can intervene immediately and monitor the health of the patient at all times. The medics are then able to give a full report of the patients status to the receiving medical teams at the destination facility.

It is possible to adjust cabin pressure in our air ambulance to the air pressure on the ground, providing a so-called ?sea level flight?, which is necessary when transporting patients with certain medical conditions.

We also provide ambulance transfers from hospital to airport and, after the air ambulance flight, we can arrange another ground ambulance to your chosen hospital. Having proven and experienced professionals handling all of the tedious and complicated details during the stressful event of a loved ones? medical emergency is invaluable, freeing you to care directly to the needs of your family member and yourself.

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Bed-to-Bed Service

Bed-to-Bed service means that the same medical team is always with the patient for every part of the medical transport. The team picks up the patient from their location and accompanies them in the ground ambulance to the airport. The same crew is on-board the aircraft, taking care of the patient during the medical flight. Once they arrive at the new destination, the same crew again transports the patient to the new medical facility or their home. The continuity of care provided in such situation is proven to increase the success of treatment and outcomes for the patient.

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Medical Repatriation

Medical repatriation is the process of returning a person back to their country of origin. Unfortunately, travellers frequently require repatriation by air medical evacuation after experiencing injuries, illness or trauma while abroad.

Long-range medevac is the process of returning a patient to a higher level of care in a facility that is far from the primary care facility. This could be necessary as the patient might require a treatment or in the situation where the patient may feel more comfortable being treated closer to home, friends and family.

Our fleet can provide expeditious repatriation or long-range flights as far as South Africa, India, the Middle East and Southern Europe directly and with technical stops, we can provide global services.

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Commercial Air Escort

Commercial Air Escort is a great alternative if the patient is in stable enough condition to sit during take-off and landing and has a limited need for oxygen. We will make all necessary arrangements with the commercial airliner to accommodate the patient?s needs and a medical professional from Priority Air Ambulance will escort the patient on the flight to be sure she/he is comfortable and stable throughout the flight. The patient flies comfortably in First Class or Business Class on a major commercial airline and is under constant care of at least one member of the Priority Air Ambulance medical team.

An additional benefit of a commercial air escort is that the cost is significantly less than air ambulance service via private aircraft.

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Aero Medical Evacuation (AME) Trainings

Who should attend? The course is aimed at medical doctors, paramedics and nursing staff who will be part of a medical evacuation team and should be at least ALS qualified.

Entry requirements: Medical officers (working in emergency centres); paramedics (BTech or ALS); nursing sisters (working in emergency centres).

If you do not meet the criteria mentioned, you are still eligible to apply. Each?application will be considered individually based on experience.

Five-day course provides a practical approach to patient care in the aeromedical environment. The course is?concerned primarily with the transport of patients via a properly managed aeromedical system. It provides students with an?overview of the knowledge, skills and attitudes required to ensure successful and safe patient management?in the aeromedical environment.

East Africa has an exciting and ever-developing aeromedical system. Students completing this course will be well placed to provide quality patient care in this challenging environment

Course Content:

  • Introduction to aeromedical services
  • Physiology of flight
  • Practical considerations in common transfer (pregnancy, neonates, congenital heart disease, airway management)
  • Crew resource management principles

A?Certificate of Completion?and?CPD points?will be issued to participants on successful completion of the course.

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